Where do you ship?
We currently ship across the globe, through our logistics partners. Please check our Service Centres.
How long will it take for my order to arrive?
It depends on your geographical area and the logistics partner as well. Please check Service Centres.
How do I change my delivery address?
Please contact us as soon as you realize you need to change the delivery address, as once it is shipped we cannot change the address. Contact Us Now.
Is Shipping Included in The Prices?
If the product's name includes 'free shipping', then you will not need to pay for shipping cost. Not every product has free shipping, and it also varies from country to country.
For products without ‘free shipping’ you need to use the online system to generate a shipping quote for your order. Please put the desired number of items in your shopping cart, and then click to the checkout page. Then you can find shipping prices for different shipping services.
How Do I Cancel an Order?
Please contact us as soon as you realize you need to cancel, as once it is shipped we cannot change the address. Contact Us Now.
What if the package was delivered to the wrong person?
Please contact our delivery partners or mPhone Customer Services to get assistance.
How can I track my order?
Please track your order through contacting our Customer Services or mail us at firstname.lastname@example.org or through our delivery partners’ websites using your tracking number
Click Track and Trace
Our delivery partners’ contact information can be found on their websites.